2020 Learning and Development Catalogue.pub

CONFLICT MANAGEMENT In our homes and in our workplace, difficult con- versations are required constantly, taking our time, energy, and resources. This interactive ses- sion focuses on managing difficult interactions while maintaining your well being. Special atten- tion is given to building your capacity to self regulate, address challenging conversations head on, and achieve results while preserving relationships. During this workshop, Raj Dhasi (Lead Conflict and Change Management Con- sultant from Turning Point Resolutions) will help you gain a better understanding of how to man- age your triggers through neuroscience based strategies; effectively speak up and address is- sues to quickly diffuse defensive, positional and emotional behavior and maintain your internal resiliency for life overall. April 23 Operations 7:30 AM to 11:30 AM City Hall 12:00 PM to 4:00 PM Register Me

Join Adriana Wills (Partner at Harris & Company LLP) for a Legal Seminar. This workshop is tar- geted for our Exempt Management Staff. We will have a brief overview on the following: The Collective in Collective Bargaining; Roles of the Union and Management; Conduct in the workplace; Performance, Probation and Trial Pe- riods; Alcohol and Substance Use – changes to consider; Investigation and WSBC; Accommoda- tion and Human Rights and Review of Four Case Studies of Labour Relations (in the public sector) for hot topics. Please email Anita Bhandari in advance for any questions that you would like to ask Adriana.

Date TBD Register Me

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