2023 Learning and Development Catalogue

Civic Governance and Innovation Certificate Program Designed for employees of municipal and regional governments in BC, the 18-credit Civic Governance and Innovation (CGI) certificate program offered by the University of the Fraser Valley (UFV), consists of six courses that examine dimensions of political culture, innovation, and best practices in local governance. The courses are taught by sector leaders and innovators and use case study analysis and applied projects to analyze how local governments can pursue innovation and risk-taking. The Civic Governance and Innovation certificate is 16-month in duration and is completed in a part-time capacity. Multiple course sections are offered throughout the year and scheduled during evenings and weekends to accommodate working professionals.

Courageous Questioning in Crucial Conversations Courageous questioning connects, engages, strengthens, and deepens our interactions. A bold, curious and well-timed question is the cornerstone to building stronger relationships and shifting from confrontation to collaboration.

Learning objective include:

• Defining the terms “Question” and “Answer”

• Understanding what effective questioning requires and why • Asking the right question at the right time for the right reason

• Applying four key questioning techniques

• Integrating key ingredients into a questioning approach to maximize honest and productive responses while reducing tension

REGISTRATION DETAILS

• Recognizing bad habits and common questioning traps.

• Registration is open to a maximum of 15 participants Term Dates

Course

REGISTRATION DETAILS

Fall 2023

Sept–Dec 2023

CIVI 200

• Registration is open to a maximum of 50 participants • Course is offered virtually

Winter 2024

Jan–Apr 2024

CIVI 202 & 302

Summer 2024

May–June 2024 CIVI 311

Summer 2024

July–Aug 2024

CIVI 312

COURSE RUNS ON: APRIL 3, 2023

8:30 am – 12:30 pm

Fall 2024

Sept–Dec 2024

CIVI 400

REGISTRATION DEADLINE: MARCH 31, 2023

• Participants must meet the Entry-level English language proficiency requirement. See the UFV English language proficiency requirement section of their calendar

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REGISTRATION DEADLINE: AUGUST 4, 2023

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