2023 Annual Report

DEPARTMENT OVERVIEWS

Fire and Rescue Services

The Fire department serves the community by protecting life, property, and the environment. This is achieved through an all-hazards response model to emergency events, risk-based fire inspections, public education, strategic planning, and year round training. Maple Ridge Fire Rescue utilizes a composite model of career and paid on-call firefighters to protect the community. Emergency Management focuses on reducing the impacts of disasters on our community with planning, response models, and recovery strategies.

2023 Highlights

Completed Fire Protection Master Plan

Responded to a record number of emergency calls: 6,488 (as of Dec. 8)

Celebrated 25 years of Youth Academy with largest graduating class of 15 students

Human Resources

The Human Resources department provides a variety of programs and services designed to engage employees in their work and to maximize their full potential in contributing to the achievements of the City. Services include building organizational culture, performance management and accountability, and leadership and succession planning. The role of the team is to ensure that the City’s most valuable asset, its people, are being supported through a framework of programs, policies and procedures that will enable an innovative and agile workforce. HR staff serve as a strategic partner in the attraction, development, and retention of the City’s workforce - building a high performing, diverse and inclusive culture.

2023 Highlights

Recruitment of key strategic roles within organization

New employee onboarding cohort sessions: “City Chase”

Completed WorkSafeBC Certificate of Recognition Health

Developed in-house training program

and Safety Audit and implemented action plan

28 | City of Maple Ridge - 2023 Annual Report