2018-2022 Financial Plan

FINANCIAL PLAN OVERVIEW

6. WorkSafeBC recognized our Health and Safety program with a rebate of $94,000 on our annual assessment. 7. Utilization of volunteers for festivals and events (30,403 hrs), Parks, Recreation & Culture (14,220 hrs) and support for RCMP programs (10,500 hrs) to augment objectives and contain staffing costs. 8. Civilianization of RCMP Roles – where possible we look to have civilian staff perform support work for the RCMP. In the past few years three police roles have been converted to civilian roles at substantial savings. 9. Bylaws/Permits Laptops in Vehicles – pilot project underway on in-field access to digital case files in vehicle laptops. Expected to yield significant efficiency and time savings when fully operational. 10. Renewed emphasis on customer service, including updated training for employees. 11. Service Automation – enhanced irrigation system for hanging basket fertilization reducing manpower costs. 12. Realignment of duties in the Information Technology department to improve service delivery. 13. Realignment of downtown security services to improve service. 14. Collaboration/Communication Tools for internal and external parties. The tools used to produce Maple Ridge this Week were adapted for use by the Economic Development Technology Task Force and Forward 2020 projects. We expect many more groups to use this service going forward. Contract Arrangements 1. E-Comm Contract – entered a contract in 2011 for police dispatch services with E- Comm that reduced our costs by $1 million over 5 years. The contract was renewed effective 2017 without a large increase. 2. Awarded a one-year contract for audit services at a savings of $9,000 from 2017. 3. The Operations Centre worked with ICBC and was able to achieve an insurance rebate of $13,820 in 2017.

4. Arranging our property and insurance coverage through the Municipal Insurance Association has reduced our insurance costs. 5. Legal Services – renegotiated the agreement that has improved service and reduced costs. 6. Entered into an Administrative Services contract for some of our employee benefits. It has improved service and reduced our costs. Technological Innovation 1. Leisure Centre Retrofit – the use of solar power, dehumidification and heat recovery system water heating since 2011 has resulted in the recovery of the cost of the retrofit and a 60% decrease in natural gas consumption for water heating. 2. Hybrid Vehicles – the hybrid fleet saves the City $32,600 in fuel yearly. 3. Electric Vehicles – the City deployed three electric vehicles in 2013 with expected savings of $3,000 annually. 4. RCMP Roof Replacement Project – completed in 2013, this project saw the installation of a white roof which is expected to save significantly on air conditioning costs over the course of the lifetime of the roof. 5. RCMP Asset Tagging Initiative – using radio frequency tagging of assets since 2011, the RCMP have realized efficiencies in staff time valued at about $12,000 annually. 6. Replaced Workstations with Thin Clients – replaced 200 PC’s with cheaper ‘thin clients’ saving about $500 per device. Further significant savings in power consumption and IT support, also received an efficiency award for power savings. 7. Reduced Number of Hardware Servers – ‘virtualization’ has allowed the City to host 80 ‘virtual servers’ on six physical machines saving about $5,000 per device. 8. LED Streetlights – Operations staff are testing LED streetlights for deployment in a new subdivision to determine citizen impact. LED streetlights are being added and retrofitted on arterial and major collector roadways as scheduled projects present opportunities. These deliver savings quantified under Asset Management.

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