Winter Program Guide 2020

On November 1, 2019 we introduced the new active U profile which upgrades current users and provides new users with an easy-to-use profile that can be loaded with programs, lessons and memberships but that also identifies who is in the facility in case of an emergency. Your health, safety and satisfaction are our priority andwe are proud to follow in the footsteps of neighbouring communities like the City of Surrey, Delta and Richmond, all of whom have introduced a similar initiative into their recreation facilities with much success. WHAT TO EXPECT DROP-IN CUSTOMERS 1. Create a profile online or at the MRLC with Customer Service. 2. Drop-In to the MRLC and visit Customer Service who will print you an active U card. 3. Scan your active U card each time you pay for a Drop-In. CURRENT MEMBERSHIP PASS HOLDERS 1. Simply scan your existing membership card as you would for each visit. Your active U profile will be automatically activated and attached to your membership details.

YOUR PRIVACY: The City of Maple Ridge Parks, Recreation & Culture (PRC) is committed to providing the best possible customer experience while respecting your privacy. Any personal information you provide to us is collected, used and disclosed in accordance with Sections 26 and 27 of the Freedom of Information and Protection of Privacy Act. For questions or concerns regarding the collection, use or disclosure of your personal information, please contact FOI staff at foi@mapleridge.ca or 604-467-7482.

19