PRC Spring 2023 Program Guide

REGISTRATION

You can register for programs online at mapleridge.ca/1484 ! Please reach out to Customer Experience at 604-467-7422 or registration@mapleridge.ca if you need assistance.

REGISTRATION

3 WAYS TO REGISTER

SPRING ONLINE REGISTRATION BEGINS : Tuesday, March 7 at 6:00 AM SPRING IN-PERSON & PHONE-IN REGISTRATION BEGINS : Thursday, March 9 at 8:00 AM

CANCELLATION/REFUND POLICY IF WE CANCEL A PROGRAM - A full refund will be processed or applied to your Customer Account. CUSTOMER REFUND REQUESTS - Refunds will be issued prior to the start date of the second class and will be pro-rated. Non-attendance without notification is not accepted as a refund request. Single day programs must give 24 hours notice or no refund will be issued. MEDICAL REFUND REQUESTS - Requests must be accompanied with a medical certificate and received prior to the end of the program. Some exceptions may apply, CLASS TRANSFER POLICY - A class transfer may be possible based on availability, prior to the start of the second class. If there is no space available in the requested class, a refund will be processed in accordance with the Refund Policy.

ONLINE mapleridge.ca/1484 Register anytime 24/7. CALL 604-467-7422 Mon – Fri | 8:00 AM-8:00 PM Sat & Sun | 8:00 AM-7:00 PM Stat Holidays | 8:30 AM-3:00 PM WALK IN At the Registration Desk Visit us at the Maple Ridge Leisure Centre or the Albion Community Centre (See PG 5)

BEFORE YOU REGISTER ONLINE NEED AN ACCOUNT? You can easily create a new account online at mapleridge.ca/1484 or by calling customer service at 604-467-7422. FORGOT YOUR PASSWORD? Go to mapleridge.ca/1484 and click on “Forgot Password”. Or call our customer experience staff during operating hours and they will be happy to provide you with your information. PAYING ONLINE? We accept VISA and MasterCard for online registration. When registering online, please print a copy of your registration receipt for your records.

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VISIT MAPLERIDGE.CA/PARKSANDREC TO EXPLORE OUR SERVICE OFFERINGS.

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