Learning and Development Catalogue 2021

CMT

The City of Maple Ridge believes in investing in our staffs’ personal and professional development goals. We leverage the knowledge within our team and bring organizational innovation by partnering with post-secondary institutions and a variety of outside consultants, empowering our staff to reach their professional development goals. As we enter a new decade, we recognize the fundamental social, technological and economic influences that are driving change. As an organization, we are always striving for the best ways to incorporate innovative methods and new processes to improve our efficiency and effectiveness in delivering services to our citizens. Together we can lead in innovation for the betterment of our community. Through higher and continuous learning, we promote a results driven working environment, whereby our staff approach every day with purpose, integrity and a vision for the future. We encourage you to take advantage of the training opportunities and wellness initiatives offered in 2021. The Corporate Management Team thanks you for your professionalism, commitment and dedication to learning and your service to our organization.

Sincerely,

Your Corporate Management Team

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Top: Al Horsman, Christina Crabtree. Bottom: David Boag, Christine Carter, David Pollock

HR MANAGEMENT

We are very pleased to present our new Learning and Development Calendar for 2021.

Our focus this year is to build a strong framework that supports the learning and development needs of our employees and the organization. We are continuing to expand and broaden learning opportunities beyond the classroom through self-directed learning options, virtual interactive webinar’s and providing tools that support learners to apply newly acquired competencies to further enable career progression. Our theme for 2021 is “”Connection.” In light of our new normal, we want to increase the degree of autonomy and connection amongst our staff by providing a wealth of resources, virtual training opportunities and engaging wellness tips, activities and events. Our Human Resources team responds to a number of requests to enroll in programs and courses or to facilitate and design customized programs. This level of initiative and drive is encouraged, as professional development will always remain an important priority for the City. We will continue to strive to offer progressive, relevant, quality programming that meets the needs of our employees and the organization. As you look through the 2021 courses, workshops and wellness initiatives, we hope you feel inspired to further pursue your personal and professional development. We are here to assist you in the best way we can during these challenging times.

Sincerely,

Your Human Resources Management Team

Michelle Lewis

Sherry Squires

Anita Bhandari HR Manager, Integrated Talent Management

Executive Director, Human Resources

HR Manager, Labour & Employee Relations

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Our Vision, Mission and Values

WE ARE PROFESSIONAL

OUR VISION

We collaboratively work with our clients to achieve a solution.

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We offer the highest standard of professional services built on trust and mutual respect to meet the needs of our clients.

Our vision is to be recognized as the employer of choice and provide innovative, client-centered services, and results oriented human resource management and practices

RELIABLE AND COURTEOUS

We ensure that our clients are provided with accurate and timely information.

We continuously strive to be leaders for the organization by ensuring we are proactive in developing our skills and knowledge.

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OUR MISSION

We provide exceptional client centered services that enhance the overall stakeholder experience. We are committed to provide an inclusive and welcoming environment that reflects mutual understanding and respect.

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We are strategic partners in the attraction, development and retention of our high performing, diverse and inclusive culture that aligns with the City of Maple Ridge’s corporate initiatives, values, strategies and needs of our stakeholders.

As subject experts, we understand and navigate

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processes and procedures to ensure the City is meeting or exceeding regulatory requirements, work place safety standards and human resources best practices by sharing ideas, recommendations and knowledge with our clients.

OUR SERVICE STANDARDS

PERSONALIZED SERVICE

WE CARE

We are committed to provide our clients an individualized service by building and

As a Human Resources team, we collectively work together to be efficient and effective in the delivery of our services.

maintaining collaborative relationships.

WE ARE OPEN & APPROACHABLE

We welcome our clients in the a trusted environment.

We welcome and value feedback from our teams and clients to improve our practices. We listen to our clients and are committed to providing high quality confidential services. We welcome and value feedback from our teams and clients to improve our practices. We listen to our clients and are committed to providing high quality confidential services.

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We are committed to support our clients through learning and development programs and advisory services.

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We actively listen and respond in a consistent, accurate and timely manner. We are continuously working to improve our processes and practices. 

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Community driven, people focused

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WEBINARS

GETTING STARTED

OFFICE 365

CORPORATE MANAGEMENT

Microsoft Teams

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A Message from CMT

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Microsoft Outlook

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HUMAN RESOURCES

Microsoft Support

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A Message from HR

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THE YEAR AT A GLACE

LASERFICHE

2021 Calendar

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Laserfiche Search Techniques

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GENERAL

Laserfiche Empower Conference 2021

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General Information

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Help! A form has been assigned tome what do I do? 24

Where to Save Your Files

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PROFESSIONAL DEVELOPMENT

RECREATION STAFF TRAINING

Programmer Basics

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Facility Bookings Basics

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CERTIFICATE PROGRAMS

POS and Registration Basics

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Project Management Certificate

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Leadership for Building Capacity Certificate 15

GIS

Free Individual Training GIS Webinars

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PROFESSIONAL DEVELOPMENT COURSES

GIS Fundamentals Learning Plan

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ArcGIS Fundamentals for AutoDesk Users 26

Conflict Management

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ArcGIS Pro Fundamentals

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Lean Six Sigma White Belt

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Migrating to ArcGIS Pro

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No-Panic Presentation Skills

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Lead Yourself First

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ESSENTIAL CMR TRAINING

Respect in the Workplace

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MENTORSHIP

Docusign Esignatures – Get Started with Docusign: Sender

CMR Mentorship Program

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Introduction to the Open Government Portal 28

OPPORTUNITIES FOR OUR YOUTH

Telephone Training

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Take Our Kids To Work

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Setting Up Your Meeting Room

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AMANDA

Amanda 101

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Amanda Mobile

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HEALTH & SAFETY: ONLINE

LOOKUP

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WHMIS (Online)

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Introduction to Lookup

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TDG (Online)

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Tempest Mobile Ticketing

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Electrical Hazard Awareness for Municipal Workers (Online) 40

HEALTH AND SAFETY TRAINING

Covid Awareness Safety Training (Online) 40

HEALTH & SAFETY: FACE-TO-FACE

Safety Orientation

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WELLNESS

Fall Protection

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A Message from your Wellness Committee 43-44

Asbestos, Lead, Mould and Silica Awareness

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Contractor Safety Management

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ACTIVE LIFESTYLE

Confined Space Attendant/Entry Supervisor 35

Healthy Business Membership

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Hazard identification and Risk Assessments 36

Leisure Activities

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Incident Investigations

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MAINTAINING YOUR PHYSICAL AND MENTAL WELL-BEING

Hearing Testing

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Respirator Fit Testing

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Flu/Covid –19 Vaccination Clinics

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Wheel Loader/Front-End Loader

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Mammogram Screening

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Worksite Safety Inspections

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Awareness of Mental Health

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Pension Education, Your Pension Questions Answered 49

HORTICULTURE CORNER

Spring Gardening Basics

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Holiday Craft

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IN-HOUSE COURSES

CANCELLATION POLICY

If you wish to register for a workshop outlined in this calendar, please obtain approval from your supervisor and then register on the Intranet under the training calendar. As class size is limited, registration will be on a first come, first served basis. Once the course is full, additional names will be added to a wait list and employees will be notified in the event of a cancellation. Additional courses may be added in the event of a high demand. Employees interested in attending an external training program are required to complete an online staff training request form. These forms are available on the Intranet under online forms/request forms. Once your Manager has approved or declined the course, the estimated turn-a-round time for notification from HR is 5 business days. External courses must fit within the scope of your professional development plan that has been discussed with your Manager and meet the City’s current and projected needs. Please ensure you have reviewed your course objectives with your Manager before you complete the form for submission to HR. For multi-course programs (certificates, degrees and masters, etc.) you are required to complete an expression of interest that will be reviewed by your manager. EXTERNAL COURSES

In the event that you must cancel your attendance at an in-house workshop, the HR Department requires 48hrs notice unless otherwise noted on individual course outlines or contracts. This will give those who are on waiting lists the opportunity to attend or provide the facilitator enough notification in cases where we need to cancel a course.

CUSTOMIZED COURSES

If there are course offerings that you believe should be offered to your team, please contact Anita Bhandari.

MEETING ROOMS

Click here for a full list of meeting rooms and descriptions. This list includes new Covid-19 room capacities. Please ensure you book meetings accordingly.

PROFESSIONAL DEVELOPMENT

CERTIFICATE PROGRAMS

LEADERSHIP FOR BUILDING CAPACITY CERTIFICATE This certificate program will be of- fered by BCIT and CMR staff and is open to all supervisors. The following topics will be covered:

PROJECT MANAGEMENT CERTIFICATE We are pleased to offer a Project Management Associate Certificate program through BCIT. This program will commence in the Fall term. This is a pilot project for 5 employees. The selected employees be registered in the same courses and go through the program together. Developed by working industry professionals, these courses offer you a variety of skills and knowledge you can use immediately in your day -to-day work, including topics like schedule management, team management, cost management, and more.

Intro and Insights Leading Self

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Role of the Supervisor, Local Government and Budgets

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Onboarding recruitment and selection (in-house)

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Conflict Management

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Attendance Management

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Leading Teams and Others

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Goal Setting and Performance Management (In-house)

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Courses Include:

Systems Approach to Collaboration

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Project Management Essentials

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Project Scope and Schedule Management Project Resourcing and Cost Management

Legal Exposures, Your Role and Considerations

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Influencing without Authority

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Innovation and Creativity

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Project Quality and Risk Management

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Leadership and Communication

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Project Communication and Team Management

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November 2021

Register

Project Management Capstone

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CAPM/PMP Certification Exam Preparation

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One elective must be completed to receive the full associate certificate.

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Septemer 2021

Register

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PROFESSIONAL DEVELOPMENT

CONFLICT MANAGEMENT

In our homes and in our workplace, difficult conversations are required constantly, taking our time, energy, and resources. This interactive session focuses on managing difficult interactions while maintaining your well being. Special attention is given to building your capacity to self regulate, address challenging conversations head on, and achieve results while preserving relationships. During this workshop, Raj Dhasi (Lead Conflict and Change Management Consultant from Turning Point Resolutions) will help you gain a better understanding of how to manage your triggers through neuroscience based strategies; effectively speak up and address issues to quickly diffuse defensive, positional and emotional behavior and maintain your internal resiliency for life overall.

April 21 GMYC Multi-Purpose

12:30 to 4:00 PM

Register

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NO-PANIC PRESENTATION SKILLS: HOW TO SPEAK CONFIDENTLY AND COMPELLINGLY ANYWHERE, ANYTIME Whether in an informal setting or a more formal presentation, we all want to bring our "A Game.” This 1 hour on-demand workshop will prepare you more than ever before. Here's what you'll gain from our crash course that will revolutionize your approach to presenting on the job.

LEAN SIX SIGMA WHITE BELT

UBC Sauder School of Business will be delivering an online on-demand Lean Six Sigma Course. How do you drive the right kind of change at your organization? Is there an easier, quicker way to deliver value to customers, while improving quality and lowering costs? How do you find business opportunities and remain competitive in the market? Lean Six Sigma (LSS) is an empirical, customer- focused practice for simplifying existing processes by eliminating waste, increasing delivery speeds, reducing costs, and improving the quality of products and services. It results in happier customers, better staff performance, and a more agile organization. This self-directed online program introduces the Lean Six Sigma methodology for leading process improvement projects. Lasting approximately 1.5 hours, it describes fundamental LSS principles and explores how leaders in all industries are using LSS to solve problems and uncover opportunities. It also includes case studies and exercises to get you started on your own LSS journey. Please Register before March 31, 2021. You will receive information on how to access this course content in April 2021. JIBC will be hosting this course virtually for all Supervisors. Throughout this course, you will gain a deeper understanding of your personal leadership style and its impact on others to lead more effectively in your organization. You will assess and reflect on the values and beliefs that support your authentic leadership style, and discover the power of personal passion, engagement and purpose to effectively manage yourself and others. By the end of this course, you will have developed self awareness, understanding and personal leadership strategies to lead in a variety of contexts. LEAD YOURSELF FIRST

 Preparing Your Presentation Good openings are sure-fire crowd pleasers.

 Make the most out of your "Three-Minute First Impression"

 Reinforce your message throughout your presentation

 Submerse yourself in the three "must-do's" for any presentation opening and intentionally hook your audience

Delivering Your Presentation

 Don't be guilty of fizzling out at the end: Close with a big bang  Completely overhaul your slides  Fine tune your nonverbal know-how  Identify and eliminate any nervous habits or jitters  Handle unexpected questions effortlessly  Learn some surprise presentation tips from the pros

March 5 —Sept 5, 2021

Once registered, you will be given information on how to access the webinar as well as a PDF of the webinar content. This webinar was recorded on March 4, and will be available for viewing until Sept 2021.

Register

Once registered, you will be given information on how to access the webinar

Register

PROFESSIONAL DEVELOPMENT

MENTORSHIP

CMR MENTORSHIP PROGRAM

MISSION

CMR Mentorship Program is dedicated to creating an environment for growth and development of our staff to become successful in providing the services, resources, and support needed to confide with their goals and career aspirations.

PURPOSE

As part of our corporate training and development strategy, this initiative is intended to support the personal and professional development of our staff. The mentoring program will provide participants with the opportunity to focus on specific areas of development by working with a mentor within the organization. The program is intended to provide the vehicle for orienting, guiding, and supporting participants throughout their relationship, thereby resulting in the enhancement of their professional development, whether it be as the mentor or the protégé. Skills Development: to help the protégé learn specific skill sets in order to develop them, add value to the organization and progress on their career path. Goal Setting/Career or Educational Planning: goal setting and career or educational planning to help the protégé identify their professional and personal goals, as well as thinking about their long term career path. Problem Solving: to help the protégé develop cognitive skills in order to strengthen the mental process of discovering, analyzing and solving problems to overcome obstacles. Networking: to help the protégé expand his or her professional connections and networks. OBJECTIVES

For more information on becoming apart of the Mentorship Program please contact Anita Bhandari.

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OPPORTUNITIES FOR OUR YOUTH

TAKE OUR KIDS TO WORK DAY

The City offers a “Take Our Kids to Work Day” program for all employee with a child, relative or family friend in Grade 9. The program supports career development by helping students connect school and the world of work to their own futures. On November 3, 2021 our grade 9 student can look forward to a tour of all five CMR buildings (City Hall, Greg Moore Youth Centre, RCMP, Operations and the Fire Hall). They will be provided with a lunch and receive a special presentation from Mayor Morden. If you would like to sign up your Grade 9 child, relative or family friend for, ‘Take Our Kids to Work Day,’ please express your interest to Kirk Stelmaschuk no later than October 8, 2021.

WEBINARS

OFFICE 365

MICROSOFT TEAMS

All staff are strongly encouraged to watch this online recorded webinar. It is available anytime and on-demand and will be accessible on the Intranet.

Topics include:

How to book meetings with Teams

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How to collaborate

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 When to use Teams vs. When to use Zoom

OUTLOOK

All staff are strongly encouraged to watch this online recorded webinar. It is available anytime and on-demand and will be accessible on the Intranet.

Topics include:

How to book meetings with Teams

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How to check availability for meetings

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 How to organize your inbox, Cortana and MyAnalytics

MICROSOFT 365 SUPPORT

Support.microsoft.com is a great resource for all Outlook, OneDrive, Word, Excel, Powerpoint, OneNote and Microsoft Teams. If you feel you require more intermediate training in any Office 365 application please reach out to Service Desk and they will provide another alternative training method for you.

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LASERFICHE

HELP! A FORMHASBEENASSIGNEDTOME, WHAT DO I DO? Join Joanne Leeder for a short interactive Webinar (via Microsoft Teams) on Laserfiche Forms. Laserfiche Forms are online fillable forms which enable us to do routing of information to various users, approvals and more, but maybe you’ve received an email with a link to a form which has been assigned to you and now wonder what to do next? This webinar will be offered throughout the year. We strongly recommend you attend a live webinar in order to ask any questions that may arise. If you cannot attend any of the following dates, you may also access the recorded Webinar through the Intranet.

LASERFICHE SEARCH TECHNIQUES

Join Joanne Leeder for a short interactive Webinar (via Microsoft Teams) on Laserfiche Search Techniques. This webinar will be available for anyone who uses Laserfiche and wants to learn how to effectively search for your lost documents. This webinar will be offered throughout the year. It is strongly recommend you attend a live webinar in order to ask any questions that may arise. If you cannot attend any of the following dates, you may also access the recorded Webinar through the Intranet.

March 11, May 6, August 12 and September 9

March 11, May 6, August 12, September 9

10:30 AM

LASERFICHE EMPOWER CONFERENCE 2021

WHERE TO SAVE YOUR FILES

This webinar is for all city staff that have a windows ac- count. This online recorded session is available anytime and on-demand, and will be accessible on the Intranet.

The Laserfiche Empower Conference is available to all staff. Learn and connect with other Laserfiche users from around the world to better understand how Laserfiche is used. This virtual Conference is free on Tuesdays and Wednesdays with an Essential Pass.

It will cover topics such as how to organize files in:

Laserfiche

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Network Folders

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If you are interested in attending please click here.

Personal Files

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February 22 to 26, 2021

Sharing Confidential Files

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WEBINARS

PARKS, RECREATION & CULTURE TRAINING

PROGRAMMER BASICS

This is a mandatory webinar for all Parks, Recreation & Culture Programmers and Program Assistants. This webinar addresses proficiency with processes involved in creating and setting up new Recreation programs in Perfect Mind. This webinar will be made available on the Intranet.

FACILITY BOOKING BASICS

Facility Booking Basics is a mandatory webinar for all Parks, Recreation & Culture Facility Booking Clerks. It teaches proficiency with processes involved in creating and setting up clients and reservations for CMR Parks, Recreation & Culture Facilities in Perfect Mind. This webinar will be made available on the Intranet.

POS AND REGISTRATION BASICS

This is a mandatory webinar for all Parks, Recreation & Culture Customer Experience Clerks. This webinar addresses proficiency with processes involved in the operation of a Perfect Mind POS terminal and Parks, Recreation & Culture Program Registrations in Perfect Mind. This webinar will be made available on the Intranet.

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GIS

ARCGIS PRO FUNDAMENTALS

This six course training plan will introduce you to the basics of ArcGIS Pro, as well as querying, editing, and workflows. This training is intended (and highly encouraged) for anyone who uses AutoCAD, and needs to shift focus and understand editing in ArcGIS Pro This course is intended for anyone who needs to make the transition from ArcMap to ArcGIS Pro. This training is in the format of web based tutorials and one instructor led course. Access is available on-demand and anytime, except for the instructor led course which is offered monthly.

FREE INDIVIDUAL GIS TRAINING WEBINARS

This course is highly encourage for anyone who would like to better understand what GIS is all about, and how to use it’s technologies. Our GIS software licensing agreement allows access to a complete catalog of GIS courses, Webinars, Tutorials, and Training Materials. Access is available on-demand and anytime online. If you have any questions please contact the IT Department. To view the online course catalogue, please see here. If you have any further questions please contact the IT Department. This nine course training plan will introduce you to the key concepts of GIS, and the underlying technologies. These web based tutorials are recommended for those that are new to GIS or want to gain a better understanding of GIS Technologies. Access is available on-demand and anytime, with the exception of the one optional instructor led course (which is offered monthly). All course fees are covered under the cities existing licencing agreement, with the exception of the instructor led course. GIS FUNDAMENTALS LEARNING PLAN

For more details, please click here.

MIGRATING TO ARCGIS PRO

This five course training plan will make it easier for an experienced ArcMap user, to migrate to the use of ArcGIS Pro. This training plan is highly recommended for anyone who needs to make the transition from ArcMap to ArcGIS Pro. This training is in the format of web based tutorials and one instructor led course. Access is availa- ble on-demand and anytime, except for the instructor led course which is offered monthly.

For more details, please click here.

For more details, please click here.

ARCGIS FUNDAMENTALS FOR AUTODESK USERS

This six course training plan will introduce you to GIS, and editing, workflows and Visualization using ArcGIS Pro. This training is intended (and highly encouraged) for anyone who uses AutoCAD, and needs to shift focus and understand editing in ArcGIS Pro. You can expect a combination of web based tutorials and two instructor led courses. Access is available on-demand and anytime, except for the instructor led course which is offered monthly.

For more details, please click here.

WEBINARS

ESSENTIAL CMR TRAINING

RESPECT IN THE WORKPLACE

The Respect in the Workplace program works to prevent discrimination, harassment and bullying in the workplace. This one-hour course provides employees with an overview of harassment and bullying, the legal definition and links to your organization’s policy. It is easy to understand, and it offers employees the opportunity to apply the principles they learn to realistic workplace situations. A course assessment allows employees to test their understanding of harassment in the workplace.

This course is also offered to managers in order to provide the support they need to deal fairly and effectively with harassment complaints and concerns.

AMANDA

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SETTING UP YOUR MEETING ROOM

DOCUSIGN ESIGNATURES – GET STARTED WITH DOCUSIGN: SENDER This webinar based learning plan will help you get started using DocuSign. This course is intended for any- one who needs to use DocuSign for Digital Signatures. This plan includes web based tutorials and exercises. Access is available on-demand and anytime.

Learn about technologies available in meeting rooms around the City. Learn what these technologies are, how to use them, when to use them, and how to make them work for you. This webinar will be made available on the Intranet. This training is required for all new hires and strongly recommended for all staff as a quick refresher!

For more details, please click here.

INTRODUCTION TO THE OPEN GOVERNMENT PORTAL

This is a 15 minute fast passed instructor led tutorial about the Cities Open Government Portal. This course is intended for new hires and anyone who needs access to city apps and data. This training will be offered by David Cooke and Natalie Kovach in Fall 2021. This recorded webinar will be made available on the intranet.

TELEPHONE TRAINING

All staff are encouraged to watch this short webinar that highlights some practical key functions of using the City Phones. Topics covered include:

Conference Calls

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Transferring Voicemails

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Leaving a message when out of office

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Common challenges

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This webinar will be available on the Intranet.

WEBINARS

AMANDA

AMANDA 101

All new hires who will be using Amanda must complete a web based Amanda 101 training session with David Stevenson. Throughout this training you will gain an understanding of this property based application and the concept of folders, workflow, people records and data management. Amanda training is also available on request for all staff.

AMANDA MOBILE

This training is mandatory for all new building inspectors. This webinar will be made available on the intranet.

LOOKUP

INTRODUCTION TO LOOKUP

This is a 15 minute fast passed instructor led tutorial about Lookup. This introductory webinar is designed for any staff that is new to the organization who has access to Lookup, the general purpose GIS map based reference tool. David Cooke will be leading this webinar in Spring 2021. This recorded webinar will be made available on the Intranet.

For more details, please see https://gis.mr.corp/

TEMPEST

TEMPEST MOBILE TICKETING

All new ticketing officers must complete this webinar. This course will be made available on the intranet.

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IT TRAINING

INTRODUCTION TO FME DESKTOP 2021

SPATIAL ANALYSIS AND DATA SCIENCE FUNDAMENTALS This eleven course training plan introduces the use of spatial analysis and data science, to understand and solve problems. This is an advanced course for anyone who wants to dig deep into the data, to understand and derive more value. This training plan includes several web based tutorials and one instructor led course. It is high encouraged to complete the ArcGIS Pro Fundamentals training plan prior to the Spatial Analysis and Data Science Fundamentals. Access is available on-demand and anytime, except for the instructor led course which is typically offered several times per year.

This webinar includes recorded video and exercises to help you get started using FME Desktop. This course is intended for IT and Data Professionals, who need to manage and transform their data. Access is available on-demand and anytime. Access to FME Desktop can be arranged through the IT Department.

For more details, please click here.

For more details, please click here.

HEALTH & SAFETY

HEALTH AND SAFETY COURSES

HEALTH & SAFETY: FACE-TO-FACE

SAFETY ORIENTATION

In this customized 2 day course, the goal is to eliminate unsafe conditions in the workplace. We the Safe has a team of experts in: Safety Management, product specification, procurement, hazard assessment, inspections, investigations and team building. On Day 1 of training they will walk you through: PPE Basics and Specialized PPE, Vehicular Traffic, Chainsaw, Chipper and Mobile Equipment training. On Day 2 of training, they will be covering Fall Protection, Confined Space, Excavations and Electrical.

March 1, 2

7:30 AM to 4:00 PM

Operations

Register

FALL PROTECTION

This course covers A (anchor points), B (body holding devices) and C (connecting means) of fall protection. Regulations, fall protection plans and complex systems will also be covered. Recertification for this training is every 3 years. Topics include: Regulations; Fall protection plan; a hands on approach to systems; how to inspect components of systems; harness fitting; hazsafeID system; system and knots and rescue considerations. You must wear the appropriate PPE for this training including: steel toe shoes, hard hat, comfortable attire for climbing, preferred fitted harness (if you do not have one, the instructor will have plenty to go around). Upon completion, you will receive a wallet card

Oct 26

7:30 AM to 3:30 PM

Operations

Register

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ASBESTOS, LEAD, MOULD AND SILICA AWARENESS The work performed by public works staff (especially Water and Sewer workers) that could be exposed to a variety of hazards. Exposure to some toxic substances could be life-threatening. All workers must be aware of the potential hazards, and understand and follow the controls necessary to prevent exposure. After completion of this half day course, participants will be able to:  Understand the health hazards and routes of entry associated with exposure to asbestos, lead, mould and silica  Complete a field-level risk assessment for exposure to these hazards  Understand the Hierarchy of Controls to be followed to determine the most effective method of preventing exposure  Identify appropriate procedures and personal protective equipment to prevent exposure This course is meant to help you understand the precautions that must be taken when cleaning up and disposing of materials containing asbestos, mould and/or silica.

CONTRACTOR SAFETY MANAGEMENT

The purpose of this session is to gain an understanding of how municipalities have a responsibility to ensure work is performed safely and according to WorkSafeBC legislation. The principles introduced in this course can assist in establishing due diligence for all employers. This course is ideal for department/division managers (operations and facilities), human resource personnel and purchasing managers involved in the selection and management of contractors in the workplace.  Legislation: Federal (Bill C-45); Provincial Act and regulations (WCA, BCOHSR). Current interpretation of Section 115 and 118 of the WC Act.  Requirements of the owner, contractor and sub-contractors  Contractor evaluation  Tools to assist in compliance Upon successful completion of this course, participants should be able to:  Identify the OHS legal requirements for all key parties involved  Describe what health and safety information should be considered during the selection of contractors  Understand the systems for contractor management and compliance  Identify indicators for evaluating a contractor’s OHS performance This course covers the following topics:

Dec 1 7:30 AM to 11:30 AM

Operations Register

Feb 16

7:30 AM to 11:30 PM

Operations Register

HEALTH & SAFETY

HEALTH AND SAFETY COURSES: FACE-TO-FACE

CONFINED SPACE ATTENDANT/ENTRY SUPERVISOR

This training course is designed and intended for all staff who are assigned to continuously monitor work in or near the location of a confined space process of operation, who is competent to provide support or react as required to provide for the safety of the entrants and entry team including performing a non-entry rescue. Upon successful completion of this course, participants will receive a certificate for the role of a confined space entrant, attendant and entry supervisor.

Topics Covered Include:

 Relevant legislation, regulations, CSA standards and industry best practices

 Identification of confined spaces and hazards

 Monitoring and testing of confined spaces

 Ventilation, cleaning and purging of confined spaces

Simulated and non-entry rescue

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 Review of supplied air respirators and self contained breathing apparatuses

 Written work procedures and entry permits

 Objective of lockout procedures, blanking/blinding procedures, entry permit  Rescue Considerations – duties of an attendant/safety watch/entry supervisor, rescue procedures, etc.  Equipment inspections, record keeping requirements, equipment care and storage

Upon completion, you will receive a wallet card.

March 23

7:00 AM to 3:30 PM

Operations Register

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HAZARD IDENTIFICATION AND RISK ASSESSMENTS

INCIDENT INVESTIGATIONS

Investigation of incidents is a vital part of every health and safety management system. No other activity pro- duces such quick results as the prompt reporting and investigation is to determine the causes, and put correc- tive measures in place to prevent a recurrence. Serious incidents or accidents with a high potential of injury or damage will require an in-depth investigation but every incident is a signal of problems that need to be correct- ed. An incident investigation program requires planning, preparation and training. It requires a commitment by the Employer that investigations will take place when required and appropriate to do so, and that recommen- dations from investigations will be acknowledged by management and implemented where possible and fea- sible.  Explain the purpose and benefits of incident investi- gation  Describe how to prepare for and conduct an investi- gation  Recognize immediate causes and develop effective recommendations for corrective actions to prevent recurrence of incidents At the end of this course you will be able to:

Occupational injuries and illnesses happen when work- ers are exposed to hazards in their workplaces. If you eliminate the hazards, or at least prevent workers from being exposed to hazards, then it follows that they will not have work-related injuries and illness. If the hazard cannot be eliminated, then the employer must do every- thing reasonably practical to reduce the level of risk faced by workers to the lowest amount possible. In order to determine if the hazards can be eliminated or the threat to workers reduced, the employer must assess and prioritize the level of risk posed by those hazards, and establish controls based on the level of priority.

At the completion of this course, participants will be able to:

 Understand the legislated requirements for conducting risk assessments;  Explain what a hazard is;  Explain what risk is;  Identify the process for identifying hazards and assessing risks;  Demonstrate ability to prioritize risks;  Recognize the hierarchy of control to effectively deal with hazards;

March 30

8:00 AM— 12:00 PM

Fraser Room (Tower) Register

Complete the risk assessment process.

March 3

7:00AM to 11:00AM

Operations Register

HEALTH & SAFETY: ONLINE

HEALTH & SAFETY: FACE-TO-FACE

WHEEL LOADER/FRONT- END OPERATOR This recertification training program is designed to provide wheel loader operators with a solid foundation in health and safety standards, preventative maintenance and proper procedures for safe operation. The course consists of classroom theory with a written component and practical, hands-on experience. Course content is delivered through a PowerPoint presentation and interactive discussion and reinforced through workbooks and supplementary handouts. The Course Curriculum Covers:

HEARING TESTING

Hearing tests are required for all staff that are exposed to excess noise at the work site. A.A Audio Lab Ltd. will be onsite at City Hall and Operations Centre. Their technicians can also recommend the best hearing protection for you to use. If this is your first time participating in a hearing test, please fill out a medical questionnaire.

Feb 9, 11

7:30 AM to 12:30 PM

City Hall, Fire

Register

Safety regulations & standards



Loader fundamentals orientation



Hazard identification



Preventative maintenance & procedures (pre-operational inspections)



RESPIRATOR FIT TESTING

This is our annual fit testing. We will be having a qualitative test conduct- ed by Levitt. Please bring your masks and cartridges for those who have lost heir respirators and car- tridges to replace used ones. Qualitative fit testing is a pass/fail test method that use your sense of taste or smell, or your reaction to an irritant in order to detect leakage into the respirator face piece. *Please bring your own respirators and cartridges and ensure you are clean shaven.

Job safety analysis



Machine stability



Proper start up & shut down protocol



Steering & control



Safe load handling techniques



Nov 2 7:30 AM to 3:30 PM Operations Register

Feb 1 (Ops) 7:30 AM,

Register

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WORKSITE SAFETY INSPECTIONS

This course is recommended for all JOHSC members and all staff that conduct worksite safety inspections. Worksite Safety Inspections provides participants with techniques and templates to help plan and conduct inspections, prioritize hazards, write effective reports and assign responsibility for corrective action.

At the end of this course, participants will be able to:

 Understand the legislated requirements and purpose for conduction worksite safety inspections

 Determine what needs to be covered in an inspection

 Identify people responsible for inspections

 Explain effective ways to conduct an inspection

 Develop documentation for inspections

Oct 27

7:30 AM to 11:30 AM

Operations Register

HEALTH & SAFETY: ONLINE

HEALTH AND SAFETY: ONLINE

WHMIS (ONLINE)

This training is mandatory for all employees that work with hazardous materials

The Workplace Hazardous Materials Information System (WHMIS) was designed and developed to provide information to employees on hazardous materials that they work with or may encounter in the workplace.

To access course material and online exam please reach out to Kirk Stelmaschuk.

TDG (ONLINE)

The safe Transportation of Dangerous Goods within Canada is serious business and the Federal and Provincial Governments require all participants, including handlers, shippers, carriers and receivers to be properly trained and certified. This online training takes approximately 2—3 hours to complete.

Learning Outcomes Include:

 Accidental Release Reporting Requirements

Characteristics of Dangerous Goods



 Classifications; Documentation / Shipping Documents and their Location

 Emergency Measures; Emergency Response Assistance Plans

 Means of Containment; Safe Handling and Transportation Practices

 Safety Marks; Schedules 1, 2 and 3; Shipping Names and Special Situations.

To access course material and online exam please reach out to Kirk Stelmaschuk.

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COVID-19 AWARENESS SAFETY TRAINING (ONLINE)

ELECTRICAL HAZARD AWARENESS FOR MUNICIPAL WORKERS (ONLINE) Our Electrical Hazard Awareness for Municipal Workers is meant for those who work around high- voltage power lines, either overhead or underground. This includes crane, mower and excavator operators, arborists, sign and banner installers, and those working in construction, paving and maintenance.  An introduction to BC Hydro’s power system  How to spot overhead and underground hazards  How to plan your work and carry out your plan in a safe manner  What to do if your equipment contacts a power line, if you encounter a downed power line, or if you need to escape from an energized area  How to meet WorkSafeBC requirements for working near high-voltage lines February 23 12:00 PM to 2:00 PM Virtual Course* Register Topics include:  The basics of how electricity behaves

We understand that these are challenging times, with emerging implications and impacts. We encourage good communication as we work through this current situation. Employers in BC have an obligation to provide a safe workplace under the Workers Compensation Act and the Occupational Health and Safety Regulation. This includes taking reasonable and responsible measures to protect employees from a contagion like the Novel Coronavirus (COVID-19). The purpose of this safety course is to provide information to staff about the COVID-19 virus and the key prevention measures required to prevent the spread of the virus. Managers and/or Supervisors must review the following information with their staff. They must ensure that workers understand the hazards and are adequately instructed on the controls for the hazards at their location and are following safe work practices. We must all take this pandemic seriously. This course helps Operations Supervisors meet their workplace safety obligations. It allows supervisors in any industry to select the topics they want to explore, to proceed at their own pace, and to earn a certificate of completion. Key topics include: Safety Management Systems; Keys to Effective Safety Supervision; Communication Skills; New/ Young Worker Education and Training; Impairment; Musculoskeletal Injury Reduction; Workplace Evaluation; Incident Analysis and Claims & Disability Management Programs. SUPERVISING FOR SAFETY (ONLINE)

WELLNESS

A MESSAGE FROM YOURCORPORATE WELLNESS COMMITTEE The CMR Corporate Wellness Committees values are in alignment with our 2021 theme, “ Connection. ” We believe that people are more likely to succeed in their efforts in maintaining healthier lifestyles, when they are given opportunities to be supported and encouraged by others. The Wellness Committee will be planning activities, workshops, challenges and events throughout the year. We want to create a healthy workplace that encompasses positive mental wellness and physical health by fostering collaboration and enthusiasm among all employees. The Wellness Committee organizes several events throughout the year including: Bike to Work Week, Pink Shirt Day, Spring Gardening and Movember Awareness Month and the Ugly Holiday Sweater Contest to name a few! We also promote Wellness Wednesday tips for a healthier lifestyle and a healthier mind. The Wellness Committee Holiday Craft Workshops, the Halloween Costume Contest,

encourages participation by awarding prizes to those who

participate in our events throughout the year, so what better time to start participating than 2021?

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Daljit Sidhu

< JOIN US! T he Wellness Commit- tee is always accepting new members. Please contact Anita Bhandari if you are interested in joining our amazing team!

WELLNESS

ACTIVE LIFESTYLE

HEALTHY BUSINESS MEMBERSHIP

As a City of Maple Ridge Employee, you are able to purchase a Healthy Business Pass for only $9.95 bi-weekly! This includes:

 Unlimited access to Parks, Recreation & Culture drop in programs. Such as: Yoga, Strength, Spin and Tone & Stretch classes.

 Access to all MRLC facilities and the newly renovated Pool!

 Access to expanded lunch hour programming

 A rebate of $64.68 (50% of your cost!) if you use your pass at least 40 times in six months

 Or a rebate of $129.35 (100% of your cost!) if you use your pass at least 80 times in six months

To sign up, visit the Maple Ridge Leisure Centre’s customer Service desk and bring proof of employment.

LEISURE ACTIVITIES

Our Leisure Centre offers a wide variety of gym, aquatics and fitness classes that may be exactly what you have been looking for. Visit the following links to find out more on what we have to offer. Keep an eye out for the seasonal program guides throughout 2020 for up to date fitness classes, drop-in sessions and hours!

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MAINTAINING YOUR MENTAL AND PHYSICAL WELL-BEING

FLU/COVID-19 VACCINATION CLINICS

AWARENESS OF MENTAL HEALTH

Getting vaccinated is the best way to protect against influenza, a serious and sometimes fatal infection. An influenza vaccine is needed every year as Influenza viruses are constantly changing so each year the viruses used to make the vaccine change to protect you against the viruses circulating that year. Please check the Intranet this Fall to register your spot!

Join the Canadian Mental Health Association during Mental Health Week to raise awareness and gain an understanding surround mental health. This workshop is designed to help build comfort in talking about mental health and mental illness, and learn how to respond in a supportive way to coworkers who may be experiencing a mental illness. This workshop begins by building an understanding of the continuum of mental, the various mental health issues, and the risk and protective factors that influence our current state of mental health. It uses personal stories to help build awareness of what it is like to experience mental illnesses like anxiety disorders or depression at work. This workshop often includes an interview with a guest speaker to share their experience of living and working with a mental illness. Participants will have the opportunity to ask questions, and will work through case studies that allow them to practice having difficult conversations. Participants will leave the session with new tools and a list of resources available to help support their mental health.

*Please note the City of Maple Ridge will put forth out best efforts to make the Covid-19 vaccine available to all staff in-house once it is available.

MAMMOGRAM SCREENING

The Screening Mammography Program Mobile Service will be at City Hall providing free screening mammograms. This year the mobile service will be via one of three mobile digital mammography coaches. The coach< will be located outside the Randy Herman Building between City Hall and Police Services.

March 23

8:00 AM to 12:00 PM

*Each session is 15 minutes. Doctors Referral not necessary.

Online

Register

Coming November 2021