2025 Annual Report-final June 4

DEPARTMENT OVERVIEWS

Finance

The Finance department supports the delivery of services for the City, including preparing the financial plan for funding City services. The department collects property taxes, manages the procurement processes, pays vendors and City employees, and oversees annual reporting.

2025 Highlights

Implemented seasonal water meter billing, aligning practices with Metro Vancouver

26% increase in customers accessing property tax e-billing

Increased standing key services to ensure competitive pricing and contracts

Received Canadian Award for Financial Reporting for 35th consecutive year

Fire and Rescue Services

The Fire department serves the community by protecting life, property, and the environment. This is achieved through an all-hazards response model to emergency events, risk-based fire inspections, public education, strategic planning, and year-round training. Maple Ridge Fire Rescue utilizes a composite model of career and paid on-call firefighters to protect the community. Emergency Management focuses on reducing the impacts of disasters on our community with planning, response models, and recovery strategies.

2025 Highlights

Completed 2,393 fire inspections (94%)

Delivered 60+ education events, fire hall tours, school presentations, Fire Open House

Responded to 7,200+ fire and rescue incidents

Grew Emergency Support Services team by 500%; 13 successful activations, supporting 80+ evacuees

30 | City of Maple Ridge - 2025 Annual Report