2020 Citizens Report

CORPORATE SERVICES

DIVISION OVERVIEW General Manager, Corporate Services: Christina Crabtree

Corporate Services provides a wide variety of services to Mayor, Council and all City Departments. This diverse group of professionals provide support to the organization in keeping Council’s Strategic Priorities at the heart of the City’s business and work plans. We provide transparency to citizens through our policies, planning, reporting, technology and engagement. The Division is comprised of Finance, Information Technology, Corporate Communications, Corporate Planning & Consultation, Administrative Support and Police Services; which are City staff that support the Ridge Meadows RCMP Detachment.

Finance Department Director of Finance (Chief Financial Officer): Trevor Thompson Deputy Director of Finance (Corporate Controller): Catherine Nolan Information Technology (IT) Department Chief Information Officer: Karen Stewart Corporate Communications Manager, Corporate Communications: Fred Armstrong Police Services Senior Manager, Police Services: Maureen Jones Corporate Planning and Consultation Meet Michael Vogel and James Kim from the City’s Information Technology Department. In March of 2020 these gentlemen moved Maple Ridge Council to a virtual platform with such speed that Council did not miss one single scheduled meeting. During the Council summer break in August of 2020, more extensive renovations were made to the meeting space and large video display screens were added to further support virtual engagement of staff and the public. Michael and James worked closely with Legal and Legislative Services to ensure citizens were able to participate effectively with their local government.

2020 DIVISION HIGHLIGHTS

Information Technology supported the implementation of ‘work from home’ systems Online payment systems rolled out for Building & Tree Permits Online meeting tools rolled out in Council Chambers Produced & distributed 117 videos to support City departments during COVID 19% growth in website visits to 891,558 in 2020 10% growth in Facebook follows to 10,762 in 2020 Annual Report recognized by GFOA for 24 th consecutive year, setting a Canadian record.

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