2020 Annual Report

Message from CAO

I am proud to present the 2020 Annual Report for the City of Maple Ridge, reflecting our financial position as of December 31, 2020. In addition, as noted by Mayor Morden in his introduction, we are pleased to highlight the new ways we are measuring our performance against Council’s Strategic Plan. The City of Maple Ridge pivoted quickly to address the challenges of the COVID-19 pandemic. Staff adapted and innovated to ensure we delivered the essential services of local government, including water and sewer utilities, fire and police services. As we got through the first wave, our Parks, Recreation & Culture Department delivered ‘COVID safe’ programs to help people stay connected with their neighbours. We moved forward with Council’s Community Social Safety Initiative (CSSI) deploying a team of Community Safety Officers to support our downtown business community and residents, as well as address the national crisis around homelessness, addictions and mental health. Throughout the year we have worked with senior governments on the longer-term vision around the housing component of our CSSI, in addition to the immediate public health concerns posed by COVID-19. The collaborative relationships we have experienced between all levels of government, as we dealt with mutual impacts of the pandemic, have been essential. As the nation moves towards recovery, we will continue to work together to create permanent change on important social issues laid bare in this crisis. I want to take this opportunity to thank Mayor and Council for their leadership and support. I would also like to convey my gratitude to City staff for the work they do every day to serve our citizens and their commitment to advancing Council’s vision. This year has challenged us all and I’m appreciative of how we came together to achieve great progress on our shared vision for the community. In adversity we rallied to serve our community with professionalism and purpose. Thank you for taking the time to review this report. I encourage you to visit mapleridge.ca to access the Performance Dashboard Hub, the City’s Open Government Portal, along with other online reports and presentations to learn more about our community and the work that has taken place over the past year.

Al Horsman CAO

Al Horsman Chief Administrative Officer

City of Maple Ridge - 2020 Annual Report 7