2018 Citizen's Report

CORPORATE & FINANCIAL SERVICES

This Division consists of the Clerks, Finance, Information Technology, Fire Departments and the civilian support staff for the RCMP. You will find the information on the Maple Ridge Fire Department on Page 26 and a summary of highlights for the RCMP on page 25.

The City’s Information Technology (IT) team continued their work to add new information on the City’s Open Government Portal ( opengov.mapleridge.ca ) and integrate data from various platforms used by City departments to provide new analytical tools and efficiencies in front- line customer service. The IT team has been working with the Maple Ridge Fire Department on the design of a new Fire Hall that will provide service into the fast growing eastern area of the community and provide a digital backup facility to protect the City’s data in the event of a large disaster. The Finance Department is responsible for the financial planning, accounting and revenue & collections for the City. Work continues to provide citizens with online options to manage their City accounts for taxation, dog licenses and other City services. The Financial Spotlight section of this report, from pages 13 to 24, will provide you with highlights of the City’s financial performance for the last fiscal year as well as some demographics for our fast growing community. The information on the City’s Open Government Portal and the

detailed reports on the City website, demonstrates the Corporate & Financial Services team’s commitment to providing you with as much information as you want about your City.

The City of Maple Ridge’s Clerks Department is responsible for ensuring that the business of council, including meetings, agendas, reports and minutes, are undertaken in accordance to provincial law, and that citizens have the opportunity to access all the essential information they need to participate in these processes. This year was extra busy with the 2018 Local Election which also included a non-binding plebiscite on garbage and composting pickup. The City mounted an extensive community engagement process around the election including adding new advance voting opportunities and locations. The result was a smoothly run election with the highest online engagement in the City’s history.

Citizen’s Report 2018

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