2018 Annual Report

Services Provided by City Departments

The Framework defines recreation as the experience that results from freely chosen participation in physical, social, intellectual and creative pursuits that enhance individual and community wellbeing. Recreation has the potential to address barriers in sedentary behaviour, decreased contact with nature and inequities that limit participation. The Framework for Recreation in Canada provides 5 Goals to support meaningful, accessible recreation experiences: 1. Active Living 2. Inclusion & Access 3. Connecting People & Nature 4. Supportive Environments 5. Recreation Capacity In cooperation with the Parks & Facilities Department, services are delivered directly through the operation of facilities such as the Maple Ridge Leisure Centre and Greg Moore Youth Centre or through community partners such as Planet Ice, the ACT and the Fraser Valley Regional Library. Recreation and Community Engagement works with community networks and partners to ensure that there is an abundance of opportunities for citizens of all ages to connect, engage and participate that meet community needs.

The Parks & Facilities team is proud to work with local organizations to maintain and promote our trail network and other community amenities that help our citizens maintain active lifestyles. The Facility Maintenance & Operations section is responsible for the maintenance of a numbers of recreation and government buildings. This includes the scheduling of preventative maintenance programs for elevators, HVAC systems, pool mechanical systems, janitorial as well as routine building repairs. This section is also responsible for developing tender documents and overseeing construction of new buildings and facilities, completing life-cycle repairs and replacement projects, including roofs, structures and mechanical equipment replacement as well as capital projects such as major renovations or construction of new facilities. The Parks & Open Space section is responsible for the maintenance of all parks sites, including an extensive trail network, playgrounds, horticultural displays, sports fields, boulevard trees, sports courts, dog off leash parks and a large number of greenbelt areas throughout the community. This section also manages a number of contracts for services including mowing, litter and garbage as well as service agreements for park caretakers, washrooms and specified maintenance areas. This section is also responsible for the day to day maintenance and coordination of interments at two municipal cemeteries. Recreation & Community Engagement Director of Recreation & Community Engagement – Danielle Pope Recreation & Community Engagement (RCE) provides recreational, cultural and social programs, services and spaces for residents and visitors of Maple Ridge. RCE prioritizes accessibility and inclusivity, investing in valued partnerships and opportunities that enhance the quality of life of citizens and that support a healthy community. Our work is guided by a number of strategic documents including the Parks, Recreation & Culture Master Plan, Sport and Physical Activity Strategy, Youth Strategy, Culture Plan and the Age Friendly Action Plan. In addition to these local strategies, PRC also aligns service delivery with the priorities set in the National Framework for Recreation in Canada (the Framework).

Active communities are healthy communities. Accessibility and inclusion are core values of the City of Maple Ridge’s Recreation & Community Engagement work.

Public Works & Development Services General Manager – Frank Quinn

The Public Works & Development Services (PWDS) division is responsible for carrying out corporate initiatives as directed by Council. PWDS provides leadership in the implementation of services including development processing, the issuance of building permits and business licenses and the construction, operation and maintenance of City infrastructure. In addition, the division attends to enquiries and requests for assistance from the public. The people in the division strive to provide excellent customer service and present a business friendly ‘How Can I Help?’ approach. The division continues to work with its partners such as the Urban Development Institute, and Greater Vancouver Homebuilders Association and the Downtown Business Improvement Association to ensure its processes

20 City of Maple Ridge - 2018 Annual Report